E-Care: Check up on the health of your electronics

E-Care analyzes the condition of a machine’s electronics and suggests a practical course of action for improving its performance and future viability.

Some questions simply need clear answers: Are the electronics in my machine still viable for the future? Could I optimize parameters and settings to enhance product quality? Are all the components operating correctly and will I be able to source spare parts in the medium-term? Are obsolete electronic parts reducing the availability of my machine?

The new E-Care package for PROTOS single- and twin-rod machines and all filter makers helps cigarette manufacturers to secure the performance of their machines and significantly increase production reliability. The process is like a medical check-up. An expert checks the heart and lungs of your machine and puts it through its paces over a period of three to five days.

“Our electronics specialists analyze the interactions between complex machine electronics to ensure they are functioning smoothly,” explains Ralf Böckmann, who developed the E-Care package at Hauni. ‘They also check every inch of wiring, the hardware components in the machine and control cabinet and optimize all the parameter settings. We have already performed inspections of this kind for complete PROTOS lines. Our specialists make small repairs, replace parts and correct parameters or settings to guarantee the machine is immediately restored to maximum efficiency. The inspection concludes with a detailed status report containing suggestions for further measures.”

E-Care also offers protection against obsolescence. It informs customers in good time about the electronic components they need to replace to prevent their machines becoming outdated and avoid supply bottlenecks in the delivery of spare parts.

As Böckmann puts it, the bottom line is a package that “guarantees you have a machine with a viable future. E-Care delivers significant cost savings because it prevents unexpected production standstills while simultaneously reducing the need to maintain stockpiles of spare parts and subassemblies.”