Lotte Duty Free has become the key liquor and tobacco concessionaire at Changi Airport in Singapore. The South Korean company, the world’s second largest travel retailer in terms of sales turnover, has been awarded the liquor and tobacco concession for a six-year term that covers all 18 liquor and tobacco stores across Changi Airport’s four terminals, spanning more than 8,000 sqm of retail space.
Lotte will eventually offer over 3,000 tax and duty-free wines and spirits as it expands its product line-up progressively.
Lim Peck Hoon, Changi Airport Group’s executive vice president, commercial, said, “The world of travel retail is constantly evolving, and with e-commerce growing exponentially in the current climate, we are positive that this new partnership will bring about a transformation to Changi’s core liquor and tobacco concession. Apart from a complete revamp of store designs, passengers can also look forward to an omni-channel experience as we integrate a seamless brick-and-mortar shopping experience with e-commerce.”
Kap Lee, c.e.o. of Lotte Duty Free said, “The new operations at Changi Airport will be the largest among all of Lotte’s Asia Pacific operations. We look forward to bringing new and exciting brands, activations and experiences to Changi’s shoppers.